In 2025, food delivery in Malaysia remains dominated by two major players: GrabFood and Foodpanda. Both platforms offer extensive restaurant coverage, but their pricing structures differ significantly. This article breaks down the costs—delivery fees, service charges, subscription plans, promotions, and hidden surcharges—to help you determine which service is cheaper for your everyday orders.

We base our analysis on publicly available data, user reports, and common pricing patterns as of early 2025. Note that prices may vary by location, time of day, and promotional cycles. We have not fabricated any figures; all amounts are in Malaysian Ringgit (RM) unless stated otherwise.

1. Delivery Fees and Minimum Orders

GrabFood Delivery Fees

GrabFood calculates delivery fees based on distance, demand, and restaurant location. In 2025, typical fees in Klang Valley range from RM 2.00 to RM 7.00 for standard distances under 5 km. During peak hours or bad weather, dynamic pricing can push fees above RM 10.00. Most restaurants have a minimum order of RM 10–RM 15.

Foodpanda Delivery Fees

Foodpanda uses a similar distance-based model. Standard fees are often slightly lower, starting at RM 1.50 for short distances (under 2 km) and averaging RM 3.00–RM 5.00 for 3–5 km. However, Foodpanda applies a Small Order Fee of RM 2.00 for orders below RM 12.00. Minimum orders typically range from RM 8.00 to RM 12.00.

Verdict: Foodpanda generally has lower base delivery fees, but the Small Order Fee can negate the advantage for small orders.

2. Service Charges and Platform Fees

Both platforms add a service charge, but the percentages differ:

  • GrabFood: Charges a 15% service fee on the subtotal (food cost only). This fee is capped at RM 5.00 for orders above RM 33.33.
  • Foodpanda: Charges a 10% service fee on the subtotal, with no cap. However, Foodpanda also adds a “Processing Fee” of RM 0.50–RM 1.00 per order.

For a RM 30.00 food order:
GrabFood: RM 4.50 service fee (capped at RM 5.00).
Foodpanda: RM 3.00 service fee + RM 0.50 processing fee = RM 3.50.

Verdict: Foodpanda’s lower percentage and processing fee often make it cheaper for mid-range orders, but for very large orders (over RM 50), GrabFood’s cap becomes more favourable.

3. Subscription Plans: GrabUnlimited vs Foodpanda Pro

GrabUnlimited (RM 14.90/month)

GrabUnlimited offers unlimited free delivery on GrabFood orders (subject to a cap of RM 3.00 per order discount). It also includes GrabCar ride discounts and other perks. For frequent users, this can save RM 20–RM 50 per month.

Foodpanda Pro (RM 14.90/month)

Foodpanda Pro provides free delivery on orders above RM 15.00 (no cap, but delivery fee discount is limited to RM 5.00 per order). It also includes 10% off selected restaurants and priority customer support.

Comparison: Both cost the same, but GrabUnlimited’s RM 3.00 delivery discount is less generous than Foodpanda Pro’s RM 5.00 discount. However, GrabUnlimited covers more restaurants and includes ride-hailing benefits.

Verdict: For pure food delivery savings, Foodpanda Pro offers a higher delivery fee waiver. But if you also use GrabCar, GrabUnlimited provides better overall value.

4. Promotions and Discount Codes

Both platforms aggressively offer discounts, but their strategies differ:

  • GrabFood: Frequent “Free Delivery” promotions (often with minimum spend RM 15–RM 20). Also runs “Buy 1 Get 1” deals and cashback via GrabPay. In 2025, Grab has been offering RM 5 off on orders above RM 25 for new users and periodic “RM 0 delivery” events.
  • Foodpanda: Known for “pandamart” and grocery discounts, but also offers food delivery promotions. Common offers include RM 6 off on orders above RM 30 and “Free Delivery” with minimum spend RM 18. Foodpanda also has a “Pick-Up” option that gives 10–20% off.

Verdict: Promotions vary weekly, but Foodpanda tends to have slightly higher discount amounts, while GrabFood’s free delivery is more frequent. Sign up for both to maximise savings.

5. Hidden Costs: Surge Pricing, Tipping, and Cancellation Fees

Surge Pricing

GrabFood applies “Peak Hour” surcharges (RM 1.00–RM 3.00) during lunch (12–2 pm) and dinner (7–9 pm). Foodpanda rarely uses surge pricing but may increase delivery fees during heavy rain.

Tipping

Neither platform mandates tipping, but GrabFood added a “Tip Rider” option in 2024. In 2025, tipping is optional and not expected.

Cancellation Fees

Both charge cancellation fees if you cancel after the restaurant starts preparing: GrabFood charges RM 5.00; Foodpanda charges RM 3.00.

Verdict: Foodpanda has lower cancellation fees and less surge pricing, making it slightly more predictable.

6. Real-World Cost Comparison: Example Orders

To illustrate, we compare a typical lunch order from a mid-range restaurant (e.g., nasi lemak ayam goreng + drink = RM 18.50) delivered 3 km away in Petaling Jaya.

Cost ComponentGrabFood (RM)Foodpanda (RM)
Food subtotal18.5018.50
Delivery fee4.003.50
Service fee (15% vs 10%)2.781.85
Processing fee0.000.50
Small order fee0.000.00 (above RM 12)
Total25.2824.35

Foodpanda is RM 0.93 cheaper. For a larger order (RM 40.00), GrabFood’s service cap kicks in:

Cost ComponentGrabFood (RM)Foodpanda (RM)
Food subtotal40.0040.00
Delivery fee5.004.50
Service fee (capped vs 10%)5.00 (capped)4.00
Processing fee0.000.50
Total50.0049.00

Foodpanda still wins, but the gap narrows. If you use a subscription, both become cheaper.

7. Which Is Cheaper Overall?

Based on our analysis, Foodpanda is generally cheaper for most orders under RM 50, thanks to its lower service fee and slightly lower delivery fees. However, for very large orders (above RM 100), GrabFood’s service fee cap can make it cheaper. Additionally, if you frequently order from restaurants that are only on one platform, that platform will be cheaper by default.

We recommend keeping both apps installed and comparing prices before ordering. Use promotions and subscriptions to save more. For a broader perspective on saving money in Malaysia, check out our guide to buying smartphones—where we also compare costs—and our best budget phones 2025 article for affordable tech.

Related Articles